Order Procedure – AlaqsaShop.com

Effective Date: November 2026

Welcome to AlaqsaShop.com! We make online shopping easy, secure, and convenient. Follow the steps below to place your order successfully.

1. Browse Products

• Visit https://alaqsashop.com.

• Browse products by category or use the search option.

• Select your preferred product.

• Check the product description, price, available variations, size, color, and other specifications before ordering.

2. Add to Cart

• Select your desired product.

• Choose the available size, color, quantity, or other variations if applicable.

• Click the Add to Cart button.

• Continue shopping or proceed to checkout.

3. Proceed to Checkout

• Open your shopping cart.

• Review the selected products and quantities.

• Check the subtotal and applicable delivery charges.

• Click Proceed to Checkout.

4. Provide Delivery Information

Enter your correct delivery details, including:

• Full Name

• Mobile Number

• Complete Delivery Address

• District

• Upazila / Thana

• Area / Locality

Please ensure that your mobile number is active and your address is accurate.

5. Select Payment Method

Choose an available payment method at checkout.

Depending on availability, payment options may include:

• Cash on Delivery (COD).

• Mobile Financial Services.

• Online Payment Gateway.

• Other payment methods displayed on the website.

6. Confirm Your Order

• Review all order information carefully.

• Verify product names, quantities, prices, delivery address, and payment method.

• Click the Place Order / Confirm Order button.

• Your order will be submitted successfully once the system confirms it.

7. Order Verification

After receiving your order:

• Our team or the relevant seller may contact you for confirmation.

• Your order details will be checked.

• You may receive an order confirmation through SMS, phone call, or other available communication channels.

• Orders may be cancelled if verification fails or the product is unavailable.

8. Order Processing and Shipment

Once your order is confirmed:

• The seller or warehouse will prepare your products.

• Products will be packed securely.

• Your order will be handed over to the delivery partner.

• You can check your order status using the Track Order option, where available.

9. Receive Your Order

• Keep your phone available for delivery communication.

• Receive the package at your specified address.

• For Cash on Delivery orders, pay the applicable amount to the delivery person.

• Check the package and report any problems according to our Return & Refund Policy.

10. Order Cancellation

• Customers may request cancellation before the order is dispatched.

• Once dispatched, cancellation may not be possible.

• Cancellation requests will be handled according to our Cancellation Policy.

11. Important Instructions

• Always provide correct contact and delivery information.

• Check product specifications before placing an order.

• Do not share your account password or OTP with anyone.

• Keep your order number for future reference.

• Delivery charges and estimated delivery times are subject to the Delivery Rules published on our website.

12. Customer Support

If you experience any difficulties while placing or receiving an order, please contact our customer support team through AlaqsaShop.com.

Website: https://alaqsashop.com

Our Promise: We aim to make every shopping experience simple, reliable, and satisfying.

Thank you for choosing AlaqsaShop.com!